Our Commitment

Data Security

We respect and value the data security of Australians. 

Keeping our client data secure is at the heart of everything we do. We are certified against the world’s most rigorous Information Security Management System (ISMS) standard, so you can remain assured that we store your data safely. 

ISO and ISMS Certification

We are one of only 400 Australian businesses and organisations to have been successfully certified against ISO 27001:2013. As the leading global standard for developing and maintaining an ISMS, certification ensures our team is following best practice to: 

Protect client and employee information 

Manage risks to information security effectively. 

Achieving certification against ISO 27001:2013 requires a stringent audit process and is reviewed annually. 

We also operate under Australia’s only industry legislated privacy code, and are a member of the Australian Data and Insights Association (ADIA) 

Data always stored in Australia

Our data is hosted in secure data centres in Australia through Microsoft Azure, providing our clients with safety, security and scalability. 

Azure’s architecture is adjusted for the cloud environment in order to ensure 99.99% availability even in the cases of infrastructure failures. It also ensures: 

  • Auto scalability 
  • High resiliency and fast geo-recovery 
  • Advanced data corruption protection 

We are constantly reviewing and updating our systems to the latest versions to protect against vulnerabilities, and modifying our code to make use of new and better methods. 

Policy Transparency

We believe the most critical component of security comes from our daily actions. Therefore we operate on a least-risk basis, isolating data and keys as far as is practicable. 

Our development machines are isolated from production code and data, and we regularly review incoming and outgoing logs in search of anomalies. 

We share our policies with our clients, so you always know we are keeping your data safe. Our data security team is also able to answer any additional questions you have.